ABOUT US

Australia’s most innovative & collaborative Australia-Wide full-service supplier to sporting clubs, educational institutions, white & blue collar workplaces.

We provide fully customised uniforms, apparel, sporting equipment & promotional products plus much, much more, with our on-time delivery guarantee, best price promise & post purchase warranty ensuring we take all the stress out of any purchase.

The TeamMates Australasia business runs a Club Supply, Work Supply & School Supply division so you know you are always talking to experts across each of these three sectors. Whilst there is a lot of product & service crossover between these divisions, how these products are ordered & the relationships managed differs greatly, something we ensure we take into all client relationships.

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We are also the manufacturer with our very own factory which ensures complete control & commitment to quality, deadlines & consistency of work, each & every time. No minimum order quantities & the ability to design, colour match & sample up a client’s existing item ensures complete peace of mind with all orders.

The actual ‘product’ part of a client interaction is the easy part for us as we take a very hands-on approach to learning as much as we can about our clients & their ‘pain points’, & then apply a solution-based focus to address all their concerns to win both their trust & patronage.

Made up of a team of committed & passionate business-savvy people, we understand no two clients are alike & treat each client as an individual, something rare to find in our industry. We ensure total understanding of our clients ‘what’ & ‘why’ before finding the best tailored solution for them.

We walk the talk, each & every day, & stake our reputation on this.

WHY CHOOSE US

We spent a great deal of time putting ourselves in the position of our clients, & in consultation with many of our clients across our different divisions we made up a list of the must have’s & wants our clients sought. We systematically addressed each point on this list to try & remove all ‘pain points’ that clients find when dealing with our competitors. The following is what we believe provides the ‘how’ for our clients to avoid the challenges they have experienced in the past.

OUR IMPORTANT POINTS OF DIFFERENCE:

DEADLINE GUARANTEE

Guaranteed on-time delivery, every time. In most instances we can provide a 14-day turnaround from our overseas factory & local decorators. When required, we can do even faster, especially on repeat orders. Most importantly we understand our clients’ deadlines & simply don’t let them down. We stake our reputation on this.

BEST PRICE PROMISE

Find a better price & we will beat it by 5%. Whilst we are very well priced across all that we do, from time to time we understand a client may find a cheaper price on a similar item. For us the long-term value of a client is paramount so simply send us the information & if it checks out, we better the pricing by 5%. We always ensure maximum bang for your buck, & without any changes to our very high service levels.

POST PURCHASE WARRANTY

Delivering complete peace of mind on any purchase, we never compromise on quality. If it is wrong or breaks down, we will replace it right away. We understand our clients put their trust in us & we take this very seriously, so providing a post purchase warranty means our clients have total peace of mind in what they have ordered & that it will serve its intended purpose for the length of time expected.

NO MINIMUM ORDER REQUIREMENTS

Any quantity, no surcharge, no worries. We provide solutions that avoid clients having to hold stock & tie up their money. We are small order specialists meaning more regular orders can be run with no price surcharges. With weekly shipments from our factory, none of our offered points of difference change, irrespective of size of order or a clients spend.

NO COST DESIGN & CUSTOMISATION

All design & customisation work is part of the service. We have our own in-house design team ready to help & create inspiring new designs or copying something already in place. A major challenge in our industry is securing the quality of artwork or logos that clients normally have access to. Where required we will redraw any unsuitable artwork & as well as using this for our client’s design brief, we will supply this artwork back to our clients in a vector format to ensure they never have issues again with the artwork across any other medium they may need it for.

REVERSE ENGINEERING OF ANY ITEM

Design & colour matching of any competitor’s product unlocks clients from wantaway relationships with other suppliers. Also ensures sampling of any item before production so everything can be checked to ensure all is correct. PMS colour matching, sending a sample garment to our factory, updating patterns plus much more, reverse engineering allows for all of this to be checked & approved for total peace of mind when wanting a new item to match an existing item.

WE OWN THE FACTORY

Don’t be let down by other clients’ orders effecting yours. Our factory, our staff, our procedures, all to your benefit. Patterns & size charts to suit Australian bodies, fabrics that are anti-static & UPF 50+, a Quality Control department that works to the highest benchmarks of Australian expectations, & all shipping using DHL ensure we control quality & lead times to support all the points of difference we offer.

COMPLIMENTARY CLIENT WEB SHOP

For those clients looking to have their own web shop that they can market to their members, TMA offer this and do all the hard work to set this up for our clients. Want to avoid chasing money, holding stock or simply don’t have the members to manage these sorts of purchases? A TMA supplied client web shop might be the answer you are looking for.

AUSTRALIAN OWNED & OPERATED

Understanding local quality & service expectations is paramount, more importantly is having local people on the ground who intimately understand the local marketplace. We supply to clients Australia wide with all our Management & front-line team located at our Head Office & Sales Office, both in Victoria, Australia. Speak to Australian business people who understand local issues & requirements, & provide solutions to suit Australian clients. Pick up the phone or email us for solution-based advice that is specific to your market & location.

OUR HISTORY

Already working with only ‘best in class’ factories & suppliers, in 2019 we took our dream a step further & opened our very own manufacturing factory in Sialkot, Pakistan. Directly employing over 20 staff & manufacturing all manner of apparel, bags, knitwear & hosiery, this provides us absolute control of the ordering process resulting in excellent product quality & pricing matched with a 14-day delivery turnaround. This has really set us apart from our competitors & taken our business to the next level.

In early 2020 we took the opportunity to create sub-brands that cater for each of the different markets we service within the TeamMates Australasia business, those being Clubs, Schools & Commercial sectors. This is where the TMA Club Supply, TMA School Supply & TMA Work Supply brands were born. As extensions of the TeamMates Australasia brand, we carry the same points of difference through all these divisions & has allowed for the building of our very recognisable ‘TMA’ brand across all these sectors.

Our Director has over 35 years’ experience in this industry & ensures his knowledge & expertise is passed down to all our TeamMates Australasia team, so there are very few issues that our clients have that we can’t resolve.

Our business secures clients & simply doesn’t lose them, ever! Whether a small or large client, we treat all the same, something we stake our reputation on. We must be doing something right to have our clients coming back to us year after year…. Something we are very proud of.

MEET THE TEAM

No business is successful without good people. Having the right people in key positions drives any business forward, and we are no different.

Here is some information on the key people who live by the high standards we have set ourselves.

Founder & CEO

Madison Camburn

Founder & CEO

John Camburn

Over 35 years of experience working with Clubs, Schools & Workplaces Australia-Wide in the supply of all things apparel & promotional. As a qualified marketer with an extensive knowledge of product availability across a large supplier network, John ensures all clients requests can be matched to the ideal solution.

Played soccer at an elite level both here and in the UK, and still involved in the game today at a coaching and administration level. Has lead to an intimate understanding of ‘clubland’ and the challenges faced, using this to create the points of difference that are so important to our clientele across all of the markets serviced, not just for clubs.

In 2018 John set up the company-owned factory that supplies so much of our clients’ needs today. Responsible for the day-to-day sales & marketing as well as the continual innovation of the business that is required to stay ahead of the competitors.

Lives and breathes the company motto of ‘Innovation & Collaboration’ and that the ‘Customer is King’.

Client Liaison

Paul Hills

Paul brings more than 30 years’ of experience managing teams of up to 100 people for client sales & support in the Financial Services sector. Since 2013 he has been heading up our client liaison department, managing our client acquisition & support teams. Being completely sports mad with an AFL, cricket, tennis & squash playing background, ‘Hillsy’ marries up his love for sports to his strong business background which provides for a complete understanding of the day-to-day needs of clients & the roadblocks they often find, & ensures solutions can always be found for any challenge our clients face.

With an unwavering commitment to delivering only the highest standard of communication & support for all our clients’ needs, Paul ensures we are well respected by all who work with us and is the life blood of why all our clients becoming raving fans and continue coming back to us year in and year out.

Design, Manufacture & Sourcing

Naveed Rasheed

Naveed is a qualified graphic designer with over 12 years experience in the Apparel, Web & Mechanical Industries. Has expertise with AutoCAD, Illustrator & other specialised 3D apparel design & video editing programs. Naveed is proficient across all commercial software platforms and manages the design team in their day-to-day activities.

In 2018 Naveed joined with John to set up the company owned factory that produces most of the custom-made apparel supplied. A unique focus on low quantity, fast turnaround, high quality apparel across both sublimation & cut-&-sew, decorated garments has seen the factory grow quickly. In 2023, across the design, purchasing, manufacturing & quality control departments, the factory employs over 30 people.

Naveed oversees all operations in the factory and design department, as well as sourcing more unique requests when required. He is an important part of the TeamMates team and brings great energy to all that he does. He is ambitious, thoughtful in nature and the youngest in our management team.

Sourcing (China)

Frank Zhu

Frank has over 6 years sourcing experience with a network of contacts & factories right across China. Areas of specialty include cost control, price optimisation & when managing an order, the full control of the production process from sampling through to mass production & quality control. Once orders are complete Frank also manages the shipping requirements from China to our doorstep.

A great communicator with an excellent command of English, Frank is the ideal conduit to ensure we can secure the best product for the right price, irrespective what the product category might be, using factories otherwise not accessible to an Australian company. Frank understands the points of difference TeamMates promotes & ensures any order meets these requirements. A wonderful asset to the team.

Website & Webshops

Mal Peter

Mal is a results-orientated executive who has been successful in driving commercial revenues across a wide variety of sporting events & organisations for the past 25 years. Just some of the clients he has worked with include IMG, Rugby Australia, Tennis Australia, The Australian Golf Union & The PGA of Australia. More recently Mal turned his significant skillset to the digital world, leading digital organisations to find solutions to meet their needs. This led to Mal starting up his own cutting edge web development business called Trilogy Web Solutions.

Mal has initiated & managed the sales & content strategy & process for more than 40 major events, with the key outcome to drive revenue growth and to satisfy key stakeholder objectives. This wealth of results-driven experience is a massive asset to TMA and ensures we communicate to our online audiences clearly & professionally.

Information Technology

Gary Lowe

From working with big business IT departments to owning his own smaller businesses, be it managing 200 staff or 20, Gary has seen it all. Whilst our resident expert for any computer hardware or software issues, his expertise is best served abating the emergence of the dark web & cyber-attacks that face all businesses today. Gary provides strategic solutions to protect what we have worked so hard for from the hackers of today and their cyber-attacks. A phenomenal problem solver, Gary is driven to protect our business online, understanding the reputational damage that this can have on a business.

Gary is also a sought-after guest speaker in raising the bar on education and awareness of the emerging online environment, and the key factors necessary to defend your business against a cyber-attack. An excellent & very necessary member of our team.

Bookkeeping & Accounting

Jo Ilgoutz

Jo ensures client files are always accurate and up to date. Jo is responsible for completing Business Activity Statements, payrolls and assisting our accountants. Jo has 20 years of experience in the field and brings great energy to our team.

Digital Marketing

Madison Camburn

The youngest member of our team and a fast learner, Madison works with our social media marketing as well as any video editing. Madison is also a great resource with her understanding of the buying behaviour of our next generation of customer & how they use the various social media & communication platforms. A confident & thoughtful young lady, Madison questions most things we do and challenges our older team members to rethink how we communicate with our growing online audience. A great asset.

OUR PRODUCT RANGES

We provide totally customised products from our own manufacturing factory as well as from local stock service wholesalers.

TMA Club Supply

From playing uniforms to off-field apparel, match day requirements to training equipment, supporter merchandise to trophies, banners & marquees & everything in between, we have a truly a one-stop-shop for clubs across any sporting code & location.

TMA School Supply

From sports & school uniforms to school leaver apparel, teachers’ promotional merchandise & aids, sports department training equipment & even house mascot uniforms worn by students & staff, we endeavour to cater for all these types of items schools look to purchase across a year. This division also caters for Universities & other tertiary institutions.

TMA Work Supply

From white & blue collar workwear, staff apparel, promotional merchandise & staff premiums, assorted signage & other marketing requirements, we cater for all company sizes & requirements. Our marketing team are proficient in client procurement programs & other Marketing initiatives & how these can be managed & rolled out on any budget.

Stock Service Supply

We deal with many well-respected local promotional wholesalers of apparel, promotional products & sporting goods, & can provide any item from these brands. All of these items can be customised using our local decorators to provide a tailored solution for our clients. Whether a client is a Club, School or Workplace, these brands provide great support to our own custom made ranges from our factory.